Returns & Exchanges

At Walden Farms, we stand behind the quality of our calorie-free products and want you to be completely satisfied with your purchase. If your order arrives damaged or does not meet your expectations, we offer a 30-day return window for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Provide Documentation

  For items damaged during transit, please include clear photos of the packaging and the product to expedite your claim.

• 3.
  Package Your Return

  Ensure the items are securely packed in their original shipping box to prevent further damage during the return transit.

• 4.
  Receive Your Refund

  Once your return is received and inspected at our facility, we will process your refund to the original payment method within 5-7 business days.